Privacy Policy

PRIVACY DECLARATION

Thank you for your interest in our website. The protection of your privacy is very important to us. In the following we will inform you in detail about how we handle your data. Unless otherwise stated below, the provision of your personal data is neither required by law or contract, nor is it necessary for the conclusion of a contract. You are not obliged to provide the data. Non-provision has no consequences. This only applies if no other information is provided in the following processing procedures. "Personal data" is all information relating to an identified or identifiable natural person.

STORAGE OF ACCESS DATA IN SERVER LOG FILES

You can visit our websites without giving any personal information. Whenever you access our website, usage data is transmitted to us or our web host / IT service provider by your Internet browser and stored in log files (so-called server log files). These stored data include, for example, the name of the page accessed, the date and time of access, the IP address, the amount of data transferred and the requesting provider. The processing is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO out of our predominant legitimate interest in ensuring the trouble-free operation of our website as well as to improve our offer.

CUSTOMER ACCOUNT & ORDERS

When you open a customer account, we collect your personal data to the extent stated there. The data processing serves the purpose of improving your shopping experience and simplifying the order processing. The processing is carried out on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You can revoke your consent at any time by notifying us, without affecting the legality of the processing that has taken place on the basis of the consent until the revocation. Your customer account will then be deleted.

DATA COLLECTION AND USE FOR CONTRACT PROCESSING AND OPENING OF A CUSTOMER ACCOUNT

We collect personal data when you voluntarily provide us with this information as part of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Which data is collected can be seen from the respective input forms. Failure to provide this information will result in no contract being concluded. The processing is based on Art. 6 para. 1 lit. b DSGVO and is necessary for the fulfilment of a contract with you. We use the data provided by you for the execution of the contract and the processing of your inquiries.

Your data will be passed on, for example, to the shipping companies and dropshipping providers, payment service providers, service providers for order processing and IT service providers selected by you. In all cases we strictly observe the legal requirements. The extent of the data transfer is limited to a minimum.

After complete processing of the contract or deletion of your customer account, your data will be blocked for further use and deleted after the expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you below. Your customer account can be deleted at any time by sending a message to the contact option described below.

PASSING ON OF DATA FOR THE FULFILMENT OF THE CONTRACT

To fulfill the contract, we pass on your data to the shipping company commissioned with the delivery, as far as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we will pass on the payment data collected for this purpose to the bank and, if applicable, to the payment service provider commissioned with the payment or to the selected payment service. In some cases, the selected payment service providers may also collect this data themselves if you open an account there. In this case you would have to log in with your access data at the payment service provider during the order process. In this respect the data protection declaration of the respective payment service provider applies.

CONTACT

Collection and processing when using the contact form

When using the contact form, we only collect your personal data (name, e-mail address, message text) to the extent that you have provided it. The data processing serves the purpose of establishing contact. By sending your message you agree to the processing of the transmitted data.The processing takes place on the basis of Art. 6 para. 1 lit. a DSGVO with your consent.

You may revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out on the basis of the consent until revocation. We will only use your e-mail address to process your request. Your data will then be deleted, unless you have agreed to further processing and use.

USE OF DATA WHEN REGISTERING FOR THE E-MAIL NEWSLETTER

If you register for our newsletter, we will use the data required for this purpose or data provided separately by you to send you our e-mail newsletter on a regular basis according to your consent. The processing is carried out on the basis of Art. 6 para. 1 lit. a DSGVO with your consent. You can unsubscribe from the newsletter at any time and can do so either by sending a message to the contact option described below, in your customer account or via a link provided for this purpose in the newsletter.

USE OF DATA FOR E-MAIL ADVERTISING WITHOUT NEWSLETTER REGISTRATION AND YOUR RIGHT TO OBJECT

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right to send you regular offers on similar products, such as those already purchased, from our product range by e-mail. You can object to this use of your e-mail address at any time by sending a message to the contact option described below or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.

MERCHANDISE MANAGEMENT

Use of an external merchandise management system

We use a merchandise management system for contract processing within the framework of order processing. For this purpose, your personal data collected in the context of the order are sent to

Pickware GmbH
Goebelstr. 21
64293 Darmstadt
Germany

PAYMENT SERVICE PROVIDER

(1) Use of PayPal

All PayPal transactions are subject to the PayPal Privacy Policy. You can find this at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

(2) Use of Amazon Payments

We use on our Website the Amazon Payments payment service of Amazon Payments Europe s.c.a. (38 avenue John F. Kennedy, L-1855 Luxembourg; "Amazon Payments"). The purpose of the data processing is to be able to offer you payment via the Amazon Payments payment service.

In order to integrate this payment service, it is necessary for Amazon Payments to collect, store and analyse data (e.g. IP address, device type, operating system, browser type, location of your device) when you access the Site. Cookies may also be used for this purpose. The cookies enable your browser to be recognised.

This data processing, in particular the setting of cookies, is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominant legitimate interest in a customer-oriented offer of different payment methods. You have the right to object to the processing of your personal data in accordance with Art. 6 Paragraph 1 letter f of the DSGVO for reasons arising from your particular situation.

When you select and use "Amazon Payments", the data required for payment processing is transferred to Amazon Payments in order to be able to fulfil the contract with you using the selected payment method. This processing takes place on the basis of Art. 6 para. 1 lit. b DSGVO.
Further information on data processing when using the Amazon Payments payment service can be found in the associated data protection declaration at: https://pay.amazon.com/de/help/201212490 

USE OF GOOGLE (UNIVERSAL) ANALYTICS FOR WEB ANALYSIS

We use the web analysis service Google Analytics of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the person responsible for your data. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and ensuring compliance with applicable data protection laws.

The data processing is used for the purpose of analysing this website and its visitors as well as for marketing and advertising purposes. To this end, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activities and to provide further services to the website operator in connection with website and internet use. The following information, among others, may be collected: IP address, date and time of page view, click path, information about the browser and device you use, pages visited, referrer URL (the website from which you accessed our site), location data, purchase activity. The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.

Google Analytics uses technologies such as cookies, web memory in the browser and counting pixels, which enable an analysis of your use of the website. The information thus generated about your use of this website is usually transferred to a Google server in the USA and stored there. IP anonymization is activated on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. Google has certified itself under the US-EU Privacy Shield Agreement and is thus committed to complying with the European data protection guidelines.

The data processing, in particular the setting of cookies, is carried out with your consent on the basis of Art. 6 para. 1 lit. a DSGVO. You may revoke your consent at any time without affecting the legality of the processing that has taken place on the basis of the consent until the revocation. You can find further information on the terms of use and data protection at https://www.google.com/analytics/terms/de.html or https://www.google.de/intl/de/policies/ and https://policies.google.com/technologies/cookies?hl=en.

USE OF GOOGLE ADWORDS CONVERSION-TRACKING

We use the online advertising program "Google AdWords" and within the framework of Google AdWords the conversion tracking. Google Conversion Tracking is an analytics service provided by Google Inc (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland "Google"). When you click on an ad placed by Google, a conversion tracking cookie is placed on your computer. These cookies have a limited validity, do not contain any personal data and are therefore not used for personal identification. If you visit certain pages on our site and the cookie hasn't expired, Google and we can tell that you clicked on the ad and were redirected to that page. Each Google AdWords customer receives a different cookie. This means that there is no way that cookies can be tracked across the websites of AdWords customers. The information collected using the conversion cookie is used to compile conversion statistics for AdWords customers who have opted in to conversion tracking. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking, which tells them the total number of users who have clicked on their ad and been redirected to a page tagged with a conversion tracking tag. However, they will not receive any information that can be used to identify users personally. If you do not wish to participate in the tracking, you can object to this use by preventing the installation of cookies through an appropriate setting in your browser software (deactivation option). You will then not be included in the conversion tracking statistics. You can find further information and the Google privacy policy at: http://www.google.de/policies/privacy/

USE OF THE REMARKETING OR "SIMILAR TARGET GROUPS" FUNCTION OF GOOGLE INC.

We use Google LLC's (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google") remarketing or "Similar Target Groups" feature on our website. If you are habitually resident in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and ensuring compliance with the applicable data protection laws.

The application is designed to analyse visitor behaviour and interests. Google uses cookies to help the website analyze how users use the site, which is the basis for creating interest-based advertisements. The cookies are used to record visits to the website and anonymous data on the use of the website. There is no storage of personal data of visitors to the website. If you subsequently visit another website in the Google Display Network, you will be shown advertisements that most likely take into account previously accessed product and information areas.

Your data may be transferred to the USA. Google has certified itself under the US-EU Privacy Shield Agreement and is thus committed to complying with the European data protection guidelines.

The data processing, in particular the setting of cookies, is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO out of our predominantly legitimate interest in targeting visitors to the site with interest-related advertising. For reasons arising from your particular situation, you have the right to object at any time to the processing of your personal data based on Art. 6 Para. 1 letter f DSGVO.

You can permanently disable the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=de

Alternatively, you can prevent the use of cookies by third parties by visiting the Network Advertising Initiative opt-out page at https://www.networkadvertising.org/choices/ and following the opt-out instructions provided there.

For more information about Google Remarketing and its privacy policy, please visit: https://www.google.com/privacy/ads/

USE OF HOTJAR

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link: https://www.hotjar.com/privacy

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link: https://www.hotjar.com/opt-out

 

USE OF THE FACEBOOK PIXEL

We use the remarketing function "Custom Audiences" of Facebook Inc. on our website. (1601 S. California Ave, Palo Alto, CA 94304, USA; "Facebook"). The purpose of the application is to target website visitors with interest-based advertising on the social network Facebook. For this purpose, the Remarketing tag of Facebook was implemented on the website. This tag is used to establish a direct connection to the Facebook servers when visiting the website. This tells the Facebook server which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will see personalized, interest-based Facebook ads. Your information may be transferred to the USA. Facebook has certified itself in accordance with the US-EU Privacy Shield Agreement and is thus committed to complying with the European data protection guidelines. The data processing, in particular the setting of cookies, is carried out on the basis of Art. 6 Para. 1 lit. f DSGVO out of our predominantly legitimate interest in targeting the site visitors with interest-related advertising. For reasons arising from your particular situation, you have the right to object at any time to the processing of your personal data based on Art. 6 Para. 1 letter f DSGVO. You can deactivate the remarketing function "Custom Audiences" here. You can find more detailed information on the collection and use of data by Facebook, on your rights in this regard and on ways to protect your privacy in Facebook's privacy policy at https://www.facebook.com/about/privacy/.

USE OF COOKIES

In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser on your next visit (persistent cookies). You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or not, for certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.

You can find out how to manage cookies in the most important browsers (including deactivating them) by clicking on the links below: 

(1) Chrome browser: https://support.google.com/accounts/answer/61416?hl=en

(2 ) Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies

(3 ) Mozilla Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

(4 ) Safari: https://support.apple.com/de-de/guide/safari/manage-cookies-and-website-data-sfri11471/mac 

TECHNICALLY NECESSARY COOKIES

Unless otherwise stated in the data protection declaration below, we only use these technically necessary cookies for the purpose of making our offer more user-friendly, effective and secure. Furthermore, cookies enable our systems to recognize your browser even after a page change and offer you services. Some functions of our website cannot be offered without the use of cookies. For these it is necessary that the browser is recognized even after a change of page. 

The processing is carried out on the basis of Art. 6 para. 1 lit. f DSGVO out of our predominant legitimate interest in guaranteeing the optimal functionality of the website as well as a user-friendly and effective design of our offer. You have the right to object to the processing of your personal data in accordance with article 6 paragraph 1 letter f DSGVO at any time for reasons arising from your particular situation.

Plug-ins and others

USE OF THE GOOGLE TAG MANAGER

We use the Google Tag Manager of Google LLC on our website. (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). If you have your habitual residence in the European Economic Area or Switzerland, Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland) is the data controller. Google Ireland Limited is therefore the company affiliated with Google which is responsible for processing your data and for ensuring compliance with the applicable data protection laws.

This application is used to manage JavaScript tags and HTML tags, which are used to implement tracking and analysis tools in particular. The data processing serves the purpose of designing and optimizing our website according to your needs.

The Google Tag Manager itself neither stores cookies nor processes personal data. It does, however, enable the triggering of further tags that can collect and process personal data. You can find more information on terms of use and data protection here: https://marketingplatform.google.com/intl/de/about/analytics/tag-manager/use-policy/.

RIGHT OF INFORMATION AND CONTACT

You have a right to free information about the data stored by us about your person as well as a right to correction, blocking or deletion of this data. If you have any questions regarding the collection, processing or use of your personal data, for information, correction, blocking or deletion of data as well as revocation of consents or objection to a specific use of data, please contact us directly via the contact details in our imprint.

Privacy policy created with the Trusted Shops legal texter in cooperation with Wilde Beuger Solmecke Rechtsanwälte.

INTEGRATION OF THE TRUSTED SHOP TRUSTBADGE

For the display of our Trusted Shops seal of approval and the possibly collected ratings as well as the offer of Trusted Shops products for buyers after an order, the Trusted Shops trust badge is integrated on this website. This serves the protection of our in the context of a balancing of interests predominant entitled interests in an optimal marketing of our offer. The Trustbadge and the services advertised with it are an offer of the Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Köln. When you call up the Trustbadge, the web server automatically saves a so-called server log file, which contains e.g. your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. This access data is not evaluated and is automatically overwritten at the latest seven days after the end of your visit to our website. Other personal data is only transmitted to Trusted Shops if you decide to use Trusted Shops products after completing an order or if you have already registered for use. In this case the contractual agreement between you and Trusted Shops applies.

DURATION OF STORAGE

After the contract has been completely processed, the data will initially be stored for the duration of the warranty period, thereafter taking into account legal, in particular tax and commercial retention periods, and then deleted after the period has expired, unless you have consented to further processing and use. 

RIGHTS OF THE PERSON CONCERNED

If the legal requirements are met, you are entitled to the following rights in accordance with Art. 15 to 20 DSGVO: right to information, to correction, to deletion, to restriction of processing, to data transferability. In addition, according to Art. 21 para. 1 DSGVO, you have the right to object to processing based on Art. 6 para. 1 f DSGVO as well as to processing for the purpose of direct advertising. Please contact us on request. You can find the contact details in our imprint.

RIGHT OF APPEAL

Right of appeal to the supervisory authority

According to Art. 77 DSGVO, you have the right to complain to the supervisory authority if you believe that your personal data are being processed unlawfully. 

RIGHT OF OBJECTION

If the personal data processing listed here is based on our legitimate interest according to Art. 6 Paragraph 1 letter f DSGVO, you have the right to object to this processing at any time with effect for the future for reasons arising from your particular situation. After the objection has been made, the processing of the data concerned will be terminated unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. If personal data is processed for the purpose of direct advertising, you can object to this processing at any time by notifying us. Once you have done so, we will stop processing the data concerned for the purpose of direct marketing.

Last update: June 4th 2020

Viewed